Towards A Better Teachers’ Performance Management in Nigeria: The Balance Scorecard


Instruction is consecrated to public turn of events. Instruction and public improvement are the different sides of a coin that commonly strengthen and challenge one another. Jega [1997] avowed, “Training is for the most part viewed as a fundamental and basic prerequisite for public turn of events. It is vital to financial and innovative progression, and it is basic to self-continuing and self-producing cycle of positive change of present day society.”

The legislature acknowledges the criticalness of instruction to public turn of events and will marshal its assets to achieve its declared objective of a revitalized open help. Odumosu [2004] stated, “Training in Nigeria is … an immense government adventure that has seen development of government complete and dynamic intercession and dynamic support. The Federal Government has embraced training as an instrument for every greatness for compelling public turn of events.”

It is contradictory that administration conveyance in the training division is ugly regardless of its key job in powerful public turn of events. It is obvious that the area is a not-revenue driven open venture. There is, notwithstanding, an overall agreement among partners extending from government administrative offices, professionals, guardians and the press to students that the norm of training falls far underneath desires.

Who is a Teacher?

Achimugu [2000] expressed that Nigerian Teachers Union NUT (1994) characterizes an instructor “as an individual who has the registrable expert capability, which empowers him to be designated to instruct at any proper degree of perceived training in any country and who is of sound brain and who is intellectually ready.”

The World Book Encyclopedia [1985] extended the extension to incorporate “those of a school advocate, school therapist, general manager or boss of a branch of knowledge, understanding pro, facilitator of direction, school head, overseer of professional training, instructor of impeded kids, director of schools, head of guidance, dignitary of understudies, school chairman, or educator in an exhibit school.”

In Search of A Better Performance Management System

The customarily examination technique for assessment that spellbind the presentation of instructors among subjective and quantitative files is a yearly or biennial custom in the NECO Expo 2020 today. Lamentably, it has gotten a daily schedule. It is insufficient due to the pervasiveness of instructors’ imperfect exhibition and helpless assistance conveyance. The technique is liable to maltreatment by overseeing officials who dismiss meritocracy for the ‘Nigerian Factor’ factors, for example, nepotism, length of administration and back up parent disorder to decree educators’ presentation and advance the fortunate not many notwithstanding glaring holes in yield and nonappearance of all out quality administration.

The serious issue strategy creators and heads face aside getting instructors with essential quality is that of ensuring quality help from these educators. The suggestion of Afe [2001] that “When very much qualified individuals are enrolled into educating, elevated requirements are guaranteed” can’t accomplish this target. The presentation of these certified and gainful educators won’t be estimated and continued if the arrangement of execution the executives is damaged.

Idea of Balanced Scorecard

Kaplan and Norton [1992] created Balanced Scorecard [BSC] in 1992 at Harvard Business School in United States of America. The Balanced Scorecard is a vital administration framework that empowers establishments to explain their vision and methodology, and change them in activities equipped for accomplishing its strategic. It is essentially used to decide hierarchical execution utilizing budgetary and non-monetary estimation in four points of view: money related, client, inner cycle, and learning and development.

Kaplan and Norton [2002] stated,

“We made the Balanced Scorecard on the grounds that monetary estimations had gotten deficient for contemporary associations. Systems for making esteem had moved from overseeing substantial resources for information based techniques that made and conveyed an association’s impalpable resources, including client connections; creative items and administrations; high-caliber and responsive working cycles; aptitudes and information on the workforce; the data innovation that bolsters the workforce and connections the firm to its clients and providers; and the hierarchical atmosphere that energizes advancement, critical thinking, and improvement.”

The Balanced Scorecard is a presentation the board approach that is adaptable and versatile to fit any estimate establishment. It adjusts vision and crucial partners’ desires and the everyday exercises of the establishment, oversees and assesses methodology and aides activity proficiency plans. It likewise helps to create association limit. The scorecard permits the foundation to quantify money related and client results, activities, and association limit as appeared in Figure 1 underneath:

Figure 1: Balanced Scorecard Links Performance Measures [Source: Kaplan S. R. and Norton P. D. [1992] The Balanced Scorecard – Measures that Drive

Execution, Harvard Business Review Magazine – January-February 1992 Edition, Boston, Massachusetts]

Figure 2: Howard Rohm’s Design of Balanced Scorecard Performance System [Source: Performance Management in real life – A Balancing Act. Perform Volume 2, Issue 2]

Adjusted Scorecard in Education

The Balanced Scorecard takes into comprehension that crucial the key driver of the exhibition of organizations in the open segment. In application to the instruction area, hence, the scorecard structure will change from benefit making in Figure 2 to mirror its strategic nature expressed in Figure 3. The Federal College of Education [Technical] Akoka as a not-revenue driven foundation has a strategic train quality instructors that would thus teach students in lower levels of the instruction division, and enable business people to build up smaller scale organizations to support the economy of the country. Adjusted Scorecard will dig in methodologies to gauge the presentation of instructors in the College to decide their operational efficiencies in educational program usage and study hall educating towards the realizing of its strategic.

Figure 3: Design of Education Sector Balanced Scorecard [An transformation from Howard Rohm plan of open part adjusted scorecard]

There is a change in outlook of accentuation in the concentration and places of the points of view of the fundamental structure of the open segment scorecard framework in Figure 3 rather than the nonexclusive Balanced Scorecard execution framework in Figure 2 due to the accentuation on Mission in the previous. Representatives and Institutional Capacity in Figure 3 substitutes Learning and Growth in Figure 2 to underscore the general centrality of instructors as a main component to synchronizes different segments for accomplishing institutional strategic. Once more, spending plan in Figure 3 is wanted to budgetary point of view in Figure 2 due to the significance of spending detailing and execution measures in the administration of government reserves.

Adjusted Scorecard Benefits to Education

1. The Balanced Scorecard designs the idea of nonstop learning in execution the executives arrangement of the foundations. It adjusts all the staff to system in a solitary structure and disposes of assortment of methodology organization wide execution. It includes the determination of measurements for the estimation measures, choice of activities, durably shape these activities into a solitary stage for key sending and Spartan portion of assets to dispense with squander.

2. It settles in key arranging as a lifestyle as opposed to as an advantageous other option. It assists with building a sane planning framework in a firmly controlled economy with limited public monetary assets. It attaches asset portions to execution and replaces dependence on instinct in dynamic to an orderly truth based leader dynamic. It figures future result by producing cause-impact forecasts and making situations.

3. It helps to improve the organization’s offices, observation and rating of educators in the psyche of the partners just as raises perceivability of instructors’ exercises in executing government’s change programs, offices input and dig in a culture of open responsibility.

4. It empowers foundations to benchmark best practices regarding instructors’ presentation and yield of administration conveyance by utilizing execution estimation information gathered as a premise of examination with worldwide information assets.

5. It eases the subsidizing trouble on government. Instruction isn’t just an expensive endeavor yet in addition a monetary endeavor without prompt return. Adjusted Scorecard will explain the budgetary objectives of the foundation and quicken its planned financial returns. As Colleges of Education picks up subsidizing self-sufficiency, the scorecard will settle in a culture of budgetary judiciousness and monetary control.

Building and Implementing A Balanced Scorecard

This paper proposes a seven-advance system for the usage of adjusted scorecard for estimating educators’ presentation in the instruction area in Nigeria.

1. Select Balanced Scorecard Team

A group ought to be chosen and accused of a duty to structure and actualize the equalization scorecard. The group will assess the foundation’s strategic, convictions, open desires, budgetary position, short-and long haul objectives and blueprint esteem creation boundaries for partners. It ought to acquire asset prerequisites to create and continue the scorecard, and build up a rollout interchanges plan for educators’ up front investment and resultant help for the progressions from partners. This interchanges plan will include inside and outside open data exercises to instruct educators and partners about the Balanced Scorecard activity and how it functions.